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HP 60 Ink Cartridges, Suit for HP Deskjet D2560 & F4280 All-in-One Printer

HP 5Y 4HR 24X7 MSA2K ARRAY HW SUPP This is not a stocked item, general lead time is 3 Days PI DATE: FEBRUARY 2009 SERVICE TYPE : HP 3Y 4H 24x7 HW SUPPORT SUPPORT TYPE : Onsite - HW COVERAGE WINDOW: 24 x 7 (24 hrs & 7 days) RESPONSE TIME : 4-hr DURATION : 5 Years SUITS : HP MSA2000 Dual Controller SERVICE DESCRIPTION:- * This package includes on-site HW support with a 4-hour time & a 24x7 delivery window including HP holidays * This service is available within 80km of the GPO

HP 3Y SUPPORT PLUS 400 MP ROUTER PP HP 3Y SUPPORT PLUS 400 MP ROUTER PP SVC This is not a stocked item, general lead time is 3 Days PI DATE: MAY 2008 SUPPORT TYPE : HP 3Y Support Plus SERVICE TYPE : Onsite HW & SW COVERAGE WINDOW: 13 x 5 (13 hrs & 5 days) RESPONSE TIME : 4 hr DURATION : 3 Years SUITS : HP 400 MP Router Power Pack SERVICE DESCRIPTION:- * This package Inc on-site HW support with a 4-hr time & a delivery window of 13 hrs during business hrs of 8.00am to 9.00pm, Monday to Friday excluding HP holidays * SW Support with a service window of 13 hrs during business hrs of 8.00am to 9.00pm Monday to Friday excluding HP holidays * SW Information, Lic to use new versions of SW & distribution of SW updates

HP 3Y 6H 24X7 CRT AIO SB600C SUPP This is not a stocked item, general lead time is 3 Days PI DATE: JULY 2008 SERVICE: 3 Years 6hr 24x7 Call To Repair SUPPORT TYPE : Onsite - HW COVERAGE WINDOW: 24 x 7 (24 hrs & 7 days) RESPONSE TIME : 6-hr DURATION : 1 Year SUITS : HP Storageworks AiO SB600c Storage Blade SERVICE DESCRIPTION:- * Will use commercially reasonable efforts to return the covered HW to operating condition within 6hrs of the initial service request * Service is available 24hrs a day, Mon-Sun including HP holidays * Only available in capital cities, within 80km of GPO

HP 5Y 4H 13X5 MSA20/ 30/ 50 SUPP HP 5Y 4H 13X5 MSA20/ 30/ 50 SUPP, MSA20/ 30/ 50, 5YR HW SUPP. 4HR ONSITE RESPONSE. 8AM-9PM, STD BUSINES DAYS EXCLUDING HP HOLIDAYS This is not a stocked item, general lead time is 3 Days PI DATE: JANUARY 2009 SERVICE LEVEL : HP 5Y 4H 13X5 MSA20/ 30/ 50 SUPP SUPPORT TYPE : Onsite - HW COVERAGE WINDOW: 13 x 5 (13 hrs & 5 days) RESPONSE TIME : 4-hr DURATION : 5 Years SUITS : HP MSA 20/ 30/ 50 Enclosure SERVICE DESCRIPTION: * This package includes on-site HW support with a 4-hour time & a delivery window of 13 hrs during business hrs Mon-Fri excluding HP holidays * This service is available to users located within 80km of the GPO * However if this service is required outside this distance or in regional locations, pls contact customer support for a contract service quotation

HP 3yNbd Designjet Z6100/ 5500-42 Z6100/ 5500-42 inch,3 years of hardware support. Next business day onsite response. 8am-5pm, Std bus days excluding HP holidays This is not a stocked item, general lead time is 3 Days For current warranty enhancement services refer to the HP Reseller support pack pricing guide at: www.hpaus.com/ reseller/ pc/ spack Benefits of using HP SupportPack * Easy to buy, easy to register, easy to use * Extensive set of services to meet specific customer requirements * Known upfront costs: easy to plan service budget * Service from HP-trained engineers Standard warranty and HP SupportPack services are available from 8am to 5pm Monday to Friday, excluding Public Holidays, unless otherwise specified. Coverage can be extended to suit individual customer needs.

HP 3y 6h 24x7 CTR MSA20/ 30/ 50 HW S MSA20/ 30/ 50,3 yrs HW support.6hr repair time commitment, 24x7 incl HP hol. No committed repair time first 30 d/ unti This is not a stocked item, general lead time is 3 Days PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME PI DATE : FEBRUARY 2004 SERVICE LEVEL: 3 yr onsite repair within 6 hours of call - 24x7 SERVICE TYPE: Call-to-Repair REPAIR TIME : 6 Hours DURATION: 3 Years DELIVERY WINDOW : 24 x 7 ( 24 hours coverage x 7 days) including public holidays DESCRIPTION :This package includes on-site hardware support with a 6-hour committed repair time (Call-to-Repair) SUITS : MSA 30 Enclosure (known as StrgWrks 4400 Enclose)

HP 3YR 4HR 24X7 MDS 9124 SWITCH SUP This is not a stocked item, general lead time is 3 Days PI DATE : June 2009 SVC TYPE: HP 3 years 4 hrs 24x7 Service SUPP TYPE: Onsite-HW COVERAGE WINDOW: 24 x 7 (24 hrs and 7 days) RESPONSE TIME: 4 hrs DURATION: 3 Years SUITS : HP MDS 9124 Fabric Switch - San Switches C Series * This package includes on-site hardware support with a 4-hour time and a 24x7 delivery window including HP holidays * This service is available within 80km of the GPO

HP 3Y 4H 24x7 Configured UltriumRM 3U Rackmount , 3 years of hardware support. 4 hour onsite response. 24x7 including HP holidays. This is not a stocked item, general lead time is 3 Days PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME PI DATE : FEBRUARY 2004 SERVICE LEVEL : 3 Years 4 hr 24x7 Onsite SERVICE TYPE: "On-Site" Service COVERAGE WINDOW : 24 x 7 ( 24 hours coverage x 7 days) RESPONSE TIME : 4 Hours WARRANTY DURATION : 3 Years DESCRIPTION : * For issues that cannot be resolved remotely, an authorised HP Services representative arrives at user's site within 4 hours after their call has been logged and for which they have a contracted service window SUITS : SDLT 110 2-Drive RM ALL DLT 40/ 80, 2-Drive, RM ALL 3u Rack Mount with one Ultrium 215 Tape Drive 3u Rack Mount with one Ultrium 230 Tape Drive 3u Rack Mount with one Ultrium 460 Tape Drive

HP 1Y PW 4H 13X5 MSA1000 HW SUPPORT This is not a stocked item, general lead time is 3 Days PI DATE : Dec 2008 SERVICE TYPE : HP 1Yr PW 4hr 13x5 HW Support SUPPORT TYPE : Onsite - HW COVERAGE WINDOW: 13 x 5 (13 hrs & 5 days) RESPONSE TIME : 4-hr ; DURATION : 1 Year SUITS : HP StorageWorks MSA1000 SAN Starter High Availability Kit SERVICE DESCRIPTION:- * This package includes on-site HW support with a 4-hr time & a delivery window of 13 hrs during business hrs, Mon-Fri excluding HP holidays * This service is available to customers located within 80km of the GPO * However if this service is required outside this distance or in regional locations please contact customer support for contract service quotation POST WARRANTY: * This service was created for users where their warranty or care pack has expired * Provides 1 Year support for selected products at an affordable price * These can be purchased at any time without any audit being required * If the care pack is purchased before the original warra

HP DESIGNJET CAREPACK UF037E 1 Year Next Day Onsite 9x5 Suits DesignJet Z3100 (24 and 44 inch series) This is not a stocked item, general lead time is 3 Days

HP 3Y 24X7 MSA2000 VOL COPY This is not a stocked item, general lead time is 3 Days PI DATE: JULY 2008 SERVICE TYPE : 3 Years 24x7 Software Support SUPPORT TYPE : SW support COVERAGE WINDOW: 24 x 7 (24 hrs & 7 days) DURATION : 3 Years SUITS : HP MSA2000 Volume Copy Software LTU SERVICE DESCRIPTION:- * This package Inc SW technical support with a service window of 24 x 7 including HP holidays * SW information, license to use new versions of SW & distribution of SW updates

HP 3y Nbd DesignJet 105Xc/ 4000 HW DesignJet 1050c,1055c, 4000, 4000ps This is not a stocked item, general lead time is 3 Days For current warranty enhancement services refer to the HP Support Pack Pricing Matrix at: http:/ / www.hpap.com/ pol/ aus-support/ price.boa. Benefits of using HP SupportPack: * Easy to buy, easy to register, easy to use * Extensive set of services to meet specific customer requirements * Known upfront costs: easy to plan service budget * Service from HP-trained engineers Standard warranty and HP SupportPack services are available from 8am to 5pm Monday to Friday, excluding Public Holidays, unless otherwise specified. Coverage can be extended to suit individual customer needs.

HP 3Y 4H 13x5 Configured Ultrium RM 3U Rackmount , 3 years of hardware support. 4 hour onsite response. 8am-9pm, Standard business days excluding HP holidays. This is not a stocked item, general lead time is 3 Days PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME PI DATE : FEBRUARY 2004 SERVICE TYPE: "On-Site" Service COVERAGE WINDOW : 13 x 5 ( 13 hours coverage x 5 days) RESPONSE TIME : 4 Hours WARRANTY DURATIONS : 3 Years DESCRIPTION : * For issues that cannot be resolved remotely, an authorised HP Services representative arrives at user's site within 4 hours after their call has been logged and for which they have a contracted service window * HP Services returns the covered hardware to operational condition, repairing or replacing components or entire units as necessary SUITS : SDLT 110 2-Drive RM ALL DLT 40/ 80, 2-Drive, RM ALL 3u Rack Mount with one Ultrium 215 Tape Drive 3u Rack Mount with one Ultrium 230 Tape Drive 3u Rack Mount with one Ultrium 460 Tape Drive

HP 5Y 4H 13X5 LTO AUTOLOADER HW SUP This is not a stocked item, general lead time is 3 Days PI DATE: OCTOBER 2008 SERVICE TYPE : HP 5Y 4H 13X5 MSA2000 Encl HW SUPP SUPPORT TYPE : Onsite - HW RESPONSE TIME : 4-hr COVERAGE WINDOW: 13 x 5 (13 hrs & 5 days) DURATION : 5 Years SUITS : HP DLT/ SDLT/ ULTRIUM/ AIT50/ 100/ 320 Tape Autoloaders SERVICE DESCRIPTION:- * This package includes on-site HW support with a 4-hr time & a delivery window of 13 hrs during business hrs, Mon-Fri excluding HP holidays * This service is available to customers located within 80km of the GPO * However if this service is required outside this distance or in regional locations please contact customer support for contract service quotation

HP 4Y 4H 24X7 CONF'D 3U RK MOUNT SU PRECONFIGURED 3U RACKMOUNT, 4YR HW SUPP 4HR ONSITE RESPONSE. 24X7 INCLUDING HP HOLIDAYS This is not a stocked item, general lead time is 3 Days PI DATE: SEPTEMBER 2008 SERVICE TYPE : HP 4Y 4H 24x7 configured 3U rackmount SUPPORT TYPE : Onsite - HW COVERAGE WINDOW: 24 x 7 (24 hrs & 7 days) RESPONSE TIME : 4-hr DURATION : 4 Years SUITS : HP 3U rack-mount SERVICE DESCRIPTION:- * This package includes on-site HW support with a 4-hour time & a 24x7 delivery window including HP holidays * This service is available within 80km of the GPO

HP 1Y PW NBD MSW1000 HARDWARE SUPP This is not a stocked item, general lead time is 3 Days PI DATE: SEPTEMBER 2008 SERVICE LEVEL : 1 Year Post Warranty Next Business Day SUPPORT TYPE : Onsite - HW support ; COVERAGE: 9 x 5 (9 hrs & 5 days) RESPONSE TIME: Next Business day ; DURATION: 1 Year SUITS: HP Storageworks Modular SAN Array 1000 SERVICE DESCRIPTION:- * An authorised representative will arrive at the users site to begin HW Maint service the next day after the service request has been logged & for which there is a contracted coverage window * Available during regular business hours Mon-Fri excluding HP holidays * Only available for locations with 80kms of an authorised service provider unless agreed otherwise by POST WARRANTY: * This service was created for users where their warranty or care pack has expired * Provides 1 Year support for selected products at an affordable price * These can be purchased at any time without any audit being required * If the care pack is purchased before the origi

HP 3Y SUPPORTPLUS24 DL585 G2 SS SVC HP 3Y SUPPORTPLUS24 DL585 G2 SS SVC This is not a stocked item, general lead time is 3 Days PI DATE: MAY 2008 SUPPORT TYPE : HP 3Y Support Plus 24 SERVICE TYPE : Onsite HW & SW COVERAGE WINDOW: 24 x 7 (24 hrs & 7 days) HW support 24x7 & SW Phone support 24x7 RESPONSE TIME : 4 hr DURATION : 3 Years SUITS : HP Proliant DL585 G2 Storage Server SERVICE DESCRIPTION:- * This package Inc on-site HW support with a 4-hr time & a 24x7 delivery window including HP * SW Support with a service window of 24 hrs x 7 days * SW information, License to use new versions of SW & distribution of SW updates

HP 3Y SUPPORTPLUS24 AIO SB600C SVC HP 3Y SUPPORTPLUS24 AIO SB600C SVC This is not a stocked item, general lead time is 3 Days PI DATE: MAY 2008 SUPPORT TYPE : HP 3Y Support Plus 24 SERVICE TYPE : Onsite HW & SW COVERAGE WINDOW: 24 x 7 (24 hrs & 7 days) HW support 24x7 & SW Phone support 24x7 RESPONSE TIME : 4 hr DURATION : 3 Years SUITS : HP AiO SB600c Storage Blade SERVICE DESCRIPTION:- * This package Inc on-site HW support with a 4-hr time & a 24x7 delivery window including HP * SW Support with a service window of 24 hrs x 7 days * SW information, License to use new versions of SW & distribution of SW updates

HP 3Y SUPP PLUS AIO SB600C SVC AIO SB600C,3Y SUPP, HW MAINT 13X5,4H ONSITE RESP EXCL HP HOL,SW TECH SUPPORT,SW PROD UPD LTU/ COPY WHEN AVAIL This is not a stocked item, general lead time is 3 Days PI DATE: NOV 2008 SERVICE LEVEL: 3 Years Supp Plus 4hr 13x5 HW & SW Onsite SUPPORT TYPE : Onsite HW & SW COVERAGE WINDOW : 13 x 5 (13 hrs & 5 days) RESPONSE TIME: 4hrs DURATION : 3 Years SUITS: AiO SB600c SERVICE DESCRIPTION: * This package includes: on-site hardware support with a 4-hour time and a delivery window of 13 hours during business hours Monday to Friday excluding HP holidays * Software Support with a service window of 13 hours during business Hours Monday to Friday excluding HP holidays * Software Information, License to use new versions of software and distribution of software updates

HP 3y 9x5 VMWare Ent+ICE 2P SW Supp HP 3y 9x5 VMWare Ent+ICE 2P SW Support This is not a stocked item, general lead time is 3 Days PI DATE: JULY 2008 SERVICE TYPE : HP 3y 9x5 VMWare Ent+ICE 2P SW Support SUPPORT TYPE : SW support COVERAGE WINDOW: 9 x 5 (9 hrs & 5 days) DURATION : 3 Years) SUITS : HP VMWare VI3 Enterprise 2P License + ICE SERVICE DESCRIPTION:- * This package includes SW technical support with a service window of 9 hrs during business hours, Monday to Friday excluding HP holidays * SW information, license to use new versions of SW & distribution of SW updates