Adore Beauty

Adore Beauty
 
Average Rating: 5/5.0 store rating

96% of reviewers would shop here again.
Read 30 reviews

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Franny, 22 June 2011
Exactly what I was looking for and at a great price, thanks Adore.
Overall Rating: 5/5.0 store rating
Ease of Ordering: 5/5.0 store rating
Customer support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Karma Queen, 22 June 2011
Fantastic retailer, really knows their product range! Very happy with my purchase.
Overall Rating: 5/5.0 store rating
Ease of Ordering: 5/5.0 store rating
Customer support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Lippy Princess, 11 May 2011
Awesome store and fast delivery, exactly what I was looking for. Looking forward to shopping with Adore again soon.
Overall Rating: 5/5.0 store rating
Ease of Ordering: 5/5.0 store rating
Customer support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Simo5, 21 December 2010
Well Done to you, what an Excellent way to shop. Fast and easy i will be telling all my friends about your site. A day and half and my order was at my door and just before Christmas (and came with a little chocolate - a nice touch).
Overall Rating: 5/5.0 store rating
Ease of Ordering: 5/5.0 store rating
Customer support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Natalie, 14 September 2010
Items arrived late and broken. Staff were unsympathetic to a first time online shopper.
Overall Rating: 2/5.0 store rating
Ease of Ordering: 4/5.0 store rating
Customer support: 2/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 
Adore Beauty Client, 9 June 2009
Adore Beauty excel at customer service!
Overall Rating: 5/5.0 store rating
Customer support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Adore Beauty Client, 25 May 2009
Adore Beauty always offer fantastic, friendly and professional customer service. Postage is super fast and orders are always well packages with the products in excellent condition. Will definitely continue to shop with them!
Overall Rating: 5/5.0 store rating
Customer support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Adore Beauty Client, 25 May 2009
I have placed a few orders for the Glasshouse candles & twice two of them arrived broken (my fault for not having insurance) in the future I will definatly be ordering more of the candles but will make sure that I have insurance. As I live overseas love the Adore Beauty web site and the delivery of my candles is delivered to me within days of me putting in my order.
Overall Rating: 5/5.0 store rating
Customer support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Adore Beauty Client, 23 May 2009
I love shopping with Adore Beauty. I find their customer service in terms of communication, attention to detail, courtesy and speedy processing and delivery to be second to none. I love that I feel they 'know' me and I am not just a credit card number. this gives me great confidence shopping with Adore Beauty and as such I am loyal to them. The extra special touches and services: for instance gift wrapping each purchase even if it is not a gift, generosity with samples, sending chocolate with purchases, and the product review panel service and forum community make the experience near perfect and much more than mindless consumerism. Thank you.
Overall Rating: 5/5.0 store rating
Customer support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Adore Beauty Client, 21 May 2009
I have been very impressed with the level of service provided by Adore Beauty. When orders are placed I recieve regular updates as to where my order is and usually recieve it within 24hrs of the original order being placed. All products I have ordered have arrived in excellent condition and are all packaged individually - it's like christmas!! The little chocolate bar they put in with the orders is also a nice touch. I have not ever shopped with an online company that does anything like that. All in all a great experience and I will contiune to shop with Adore Beauty in the future.
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Adore Beauty Client, 20 May 2009
Easy to find products and make payment Prompt delivery
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Adore Beauty Client, 19 May 2009
Adore Beauty has a great range of products. Every time I shop with them my goods are delivered promptly and in good condition. I have never had a problem with Adore - except that they always send me chocolates, that I have to eat!
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Adore Beauty Client, 18 May 2009
Products are easy to find on the website. I really like the reviews of products, and the product information that's available. I would have liked more photos of the products, particularly the range of colours in each line. Another suggestion may be an area on the site that shows you 'recently viewed items' so that you don't have to go through the search functions to find items to compare. Another suggestion to improve the shopping experience, would be to have suggested products e.g. 'customers who bought this item, also bought.....' A search function, that allows you to search by skin type (e.g. dry, sensitive, oily) or by colouring (e.g. fair, olive, dark skinned) would be very helpful. I really like that the homepage of the site has new products listed and has the top sellers listed, this is very helpful for people who regularly check the website. I found the shopping cart and purchasing functions to be very easy to use and the products I bought arrived on time and were in very good condition. I am very happy with my purchase and I will continue to shop online through Adore Beauty again.
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Adore Beauty Client, 14 May 2009
there were shortages of items i wanted to buy
Overall Rating: 4/5.0 store rating
Customer support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Adore Beauty Client, 12 May 2009
I found it very easy. There is a lot of information on the website to make choosing products easy. The purchasing process is very straight forward and I feel comfortable that if I had an issue I would be able to contact them and it would be fixed. I like shopping with Adore Beauty as I feel like they are big on customer service and getting good products out there. Keep up the good work Adore!!
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Adore Beauty Client, 12 May 2009
Was very happy with the whole experience. Ordering was simple the delivery was quick and I even received a free gift. I'll definitely be ordering from them again.
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Adore Beauty Client, 11 May 2009
always prompt with sending products or to reply if out of stock
Overall Rating: 5/5.0 store rating
Customer support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Adore Beauty Client, 3 May 2009
I purchase items through Adore Beauty on a regular basis. The service is always of an exceptional standard. Items are received quickly. I will continue to shop at Adore for many years to come.
Overall Rating: 5/5.0 store rating
Customer support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Adore Beauty Client, 1 May 2009
Import taxes into UK were excessive, item cost a lot more than I thought
Overall Rating: 5/5.0 store rating
Customer support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Adore Beauty Client, 1 May 2009
Love this shop. They have great products, good customer service and super quick delivery which is what i like. They also let me know when a product is back in stock that i have wanted. Overall a fantasic online shop.
Overall Rating: 5/5.0 store rating
Customer support: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Adore Beauty Client, 30 April 2009
Have purchased from Adore a couple of times now. Both times I have had my products within days, beautifully wrapped, well protected and with no hassle. My last purchase was just before Easter - sending me an easter egg with my products made the online experience really personal - it ws a nice touch!
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Adore Beauty Client, 28 April 2009
Good range. Fast delivery.
Overall Rating: 5/5.0 store rating
Customer support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Adore Beauty Client, 28 April 2009
Speedy delivery, and goods were in good condition. I would shop with Adore Beauty again.
Overall Rating: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Adore Beauty Client, 27 April 2009
I am a return customer a few times over
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Adore Beauty Client, 27 April 2009
I have purchased from Adore Beauty many times. Each order has been posted promptly, securely wrapped and arrived in perfect condition. The website is informative and easy to use and the order tracking/history function is great.
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Adore Beauty Client, 27 April 2009
Easy to use, delivered within a short time frame. I'm very happy with Adore beauty.
Overall Rating: 5/5.0 store rating
Customer support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Adore Beauty Client, 20 April 2009
Great
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Adore Beauty Client, 20 April 2009
I was contacted by email in the past about a product that was not in stock at the time and was asked if I wanted to wait or order something else so I said I'd wait and was happy with the prompt service I received. I will be shopping here again!!
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Anglophile, 24 September 2008
EXCELLENT SERVICE!!! I can't say enough nice things!!! I have been purchasing from their site for several years. When I have a question about a new item, they respond within 24 hours and their advice on products is very reliable. I live in the U.S. and I receive purchased items usually within 1 to 1 1/2 weeks, which is not long. Not only that, but I am able to get Bloom's skincare products (especially their multivitamin cream) which are wonderful for my complexion. I HIGHLY recommend them!!!
Overall Rating: 5/5.0 store rating
Ease of Ordering: 5/5.0 store rating
Customer support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Cheeky, 7 August 2008
I absolutely love this store. I have ordered from them on numerous occasions, everything from Skinceuticals, Ultraceuticals, Peter Thomas Roth. Their customer service is excellent and if you e-mail with a question they are more than happy to help. I place my order and the next day my order is on my doorstep. Everything is beautifully wrapped and packaged and you even get a little treat in the box. I go back to Adore time and time again. Love, love, love this store.
Overall Rating: 5/5.0 store rating
Ease of Ordering: 5/5.0 store rating
Customer support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating

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